The Health Administration and Policy Student Association heard from Creighton alum Eric Mooss, president and CEO of Bryan Medical Center in Lincoln, Nebraska.  

Mooss has been coming back to support the Health Administration and Policy program over Zoom Q&As during the COVID-19 pandemic, advising Creighton students and coming back to Creighton for in-person speaking events. 

According to Mooss, healthcare administrators are the enforcers of quality that every medical center, clinic and private practice rely on to make sure that patients are cared for. Mooss describes this care on an ethical level that was instilled in him during his undergraduate years at Creighton.  

According to Mooss, one thing that cannot be trained or bought is the ability to ethically see the whole person in front of you. The patient’s needs extend beyond just their medical care to emotional and social support as well.  

Mooss was joined by Administrative Fellow Holly Sesker, who also shared about her career in the Health Administration and Policy field. Sesker stressed the importance of networking and reaching out to employers.   

According to Sesker, confidence and the ability to make connections with people are key, and having those qualities sets the tone for an applicant’s ability to take on administrative roles and challenging situations with an ever-changing healthcare field. She also said that applicants trying to break into the healthcare administrative field need to be able to work with many different types of people in varying situations. Making sure an applicant is adaptable in that way is vital for long term success.  

HAPSA co-president Morgan Day said that the organization “loves having Eric speak to Creighton students.”

When she was a freshman, Day attended one of the HAPSA speaker events, which she said directed her to pursuing a major in Health Administration and Policy, which is a big reason why she strives to create opportunities for guest speakers like Eric Mooss to come and speak with Creighton students.  

Day said that she has heard Mooss speak on multiple occasions, but she never leaves without learning something new. Mooss has a great perspective on the healthcare field and is very knowledgeable about different roles in healthcare that HAP majors can become involved in.  

Once piece of advice that Mooss and Sesker left the audience with was to never forget to say, “Thank you.” In today’s world thank yous are overlooked and underused, Mooss and Sesker said that whenever they are used, they are remembered, and those who use them are the type of person anyone hiring wants to see as an addition to their team.

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